Privacy policy
INFORMATION ON THE PROCESSING OF PERSONAL DATA pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (Privacy Regulation)
Premise
This information is provided for the website www.desirevibe.com ( Site ) owned by URSU'S E-SHOP DI ALEXEI URSU (company), with registered office in Via Giovan Battista Pergolesi 23, 36100 Vicenza (VI), registered with the Chamber of Commerce of Vicenza with VAT number 04501720249, as Data Controller
Purchases on the Site
Upon your provision, your personal data will be processed to allow you to make purchases on the Site.
Registration
The information and data requested in case of registration will be used to allow you both to access the reserved area of the Site and to use the online services offered by the company to registered users.
Marketing
Subject to your consent, the company may process the personal data provided by you in order to send you advertising material and/or newsletters relating to its own products or those of third parties.
Profiling
Subject to your consent, the company may process your personal data for profiling purposes, i.e. for the analysis of your consumer choices by revealing the type and frequency of purchases made by you, in order to send you advertising material and/or newsletters relating to our own or third-party products of specific interest to you.
Soft spamming
The company may use, for the purposes of direct sales of the products offered for sale through the Site, the e-mail coordinates provided by you in the context of a purchase on the Site, even without your consent pursuant to article 130, paragraph IV of the Privacy Code, provided that it is a product similar to that of the previous sale (so-called soft spamming). However, you may refuse this treatment at any time by communicating your objection.
In compliance with the Privacy Regulation, we hereby inform you that the company will process your personal data under the following conditions.
Art. 1. Purpose and legal basis of the processing. Mandatory or optional provision. Consequences of refusing treatment.
The processing of personal data is aimed at achieving the following purposes:
to allow registration on the Site and access the services reserved for registered users as well as to allow compliance with the obligations deriving from the law or regulations in force, in particular, in the administrative, accounting and public security fields. The legal basis of the processing is the legitimate interest of the company in executing the user's request;
in the case of placing an online purchase order, to allow the conclusion of the purchase contract and the correct execution of the operations connected to the same (and, if necessary based on sector legislation, to fulfill tax obligations). The legal basis of the processing is the company's obligation to execute the contract with the interested party or to fulfill legal obligations;
for sending "soft-spam" communications, i.e. communications referring to products that are the same or similar to the one you previously purchased. The legal basis of the processing is article 130, paragraph IV, of the Privacy Code which allows the sending of this type of communications . You may object to the sending of these communications by writing to the company or by clicking on the subscription link present in every newsletter sent to you. ;
subject to your consent, for the sending of newsletters and for carrying out market surveys, also aimed at evaluating the degree of user satisfaction, and the sending of advertising material relating to products of the company and/or third parties, to means of systems such as email, traditional methods (paper mail and/or telephone) ( marketing purposes ); subject to your consent, for the processing of your commercial profile, through the detection and processing of your choices and purchasing habits, in order both to monitor the degree of customer satisfaction and to send you advertising material relating to the company's products and/or or third parties, of your specific interest, by means of systems such as email, traditional methods (paper mail and/or telephone) ( profiling purposes ). The legal basis of the processing is the consent of the interested party;
if the chat service is operational, allow the activation of the chat service, through which you can contact and be contacted by the company, subject to your consent, while browsing the Site. The provision is optional, but your refusal to process of your personal data will make it impossible for the company to contact you via chat. The legal basis of the processing is the company's legitimate interest in following up on the user's requests or in contacting him while browsing the Site;
to respond to your requests via the customer care service. The provision is optional, but your refusal will make it impossible for the company to answer your questions through this service. The legal basis of the processing is the legitimate interest of the company in following up on the user's requests;
To respond to your requests by telephone or email. The provision is optional, but your refusal will make it impossible for the company to respond to your requests. The legal basis of the processing is the legitimate interest of the company in responding to the user's requests;
For defense needs in court.
The provision of data for the purposes referred to in points 1) and 2) is purely optional. However, since this processing is necessary to make a purchase on the Site, your refusal to provide the data in question will make it impossible to make such a purchase via the Site.
Consent to the processing of your data for marketing and profiling purposes is purely optional. Failure to consent will exclusively imply the consequences described below.
Failure to consent to the processing of data for marketing purposes will make it impossible for you to receive advertising material relating to the company's products and/or third parties as well as the impossibility for the company to carry out market research, also aimed at evaluating the degree of user satisfaction, as well as to send you newsletters.
Failure to consent to the processing of your personal data for profiling purposes will make it impossible for the company to process your commercial profile, by detecting your choices and purchasing habits as well as sending you advertising material relating to the company's products and/or or third parties, of specific interest to you.
Without prejudice to the foregoing, it is understood that the company may in any case use your personal data for the sole purpose of correctly fulfilling the obligations established by the laws in force and the obligations deriving from the contractual relationships existing between you and the company.
We remind you that you can also object to the processing of your personal data via the specific link at the bottom of any email with promotional content sent by the company. The opposition expressed in these ways also extends to the sending of communications via the postal service.
Social networks
By choosing the option to register and/or access the Site via Facebook, you accept that this social network will transmit to the company the personal data necessary for registration and/or access.
Payment card data
To make a payment using one of the payment cards offered on the Site, the user must enter the confidential payment card data directly on a page which will communicate via a secure encryption protocol with the payment service provider (which will act as independent data controller), without passing through the site server which, therefore, will not process such data in any way. The data will be acquired in encrypted format.
With reference to payment card data, it is specified that the processing of your personal data is necessary to allow the conclusion of the online purchase contract with the company. Failure to provide this data will therefore not allow you to complete the online purchase process.
PayPal
On the Site it is also possible to purchase via the PayPal payment tool. In this case, you will be directed to a page external to the Site, in which you will have to indicate the personal data requested by PayPal - which will act as independent data controller - to complete the purchase process. Personal data will not pass through the Site's server which, therefore, will not process such data in any way. The processing of your personal data is necessary to allow the conclusion of the online purchase contract with the company. Failure to provide this data will therefore not allow you to complete the online purchase process.
Bank transfer
If you choose the bank transfer as a payment instrument, in the event of any possibility of reimbursement, the company will ask you for the bank details needed to prepare the payment.
Special or judicial data
The company does not process particular or judicial data.
Art. 2. Processing methods
The processing of your personal data will mainly be carried out with the aid of electronic or automated means, according to the methods and with the tools suitable to guarantee the security and confidentiality of the data drawn up in compliance with the Privacy Regulation.
The information acquired and the methods of processing will be relevant and not excessive with respect to the type of services rendered. The data will also be managed and protected in environments whose access is under constant control.
Art. 3. Communication and dissemination of data
Your data may be communicated:
- to all those subjects (including Public Authorities) who have access to personal data pursuant to regulatory or administrative provisions;
- to companies or third parties in charge of printing, enveloping, shipping and/or delivery and/or collection services of products purchased through the Site;
- to post offices, couriers or shippers responsible for delivering products purchased through the Site;
- to banking institutions and companies that manage national or international payment circuits through which online payments are made for products purchased through the Site;
- to companies, consultants or professionals possibly responsible for the installation, maintenance, updating and, in general, management of the company's hardware and software or which the company uses for the provision of its services;
- to external companies responsible for sending advertising communications on behalf of the company;
- to the employees and/or collaborators of the company;
- to the company responsible for carrying out the customer care activity;
- to the subjects who manage online payment transactions;
- to all those public and/or private entities, natural and/or legal persons (legal, administrative and tax consultancy firms, judicial offices, chambers of commerce, chambers and offices of labour, etc.), if communication is necessary or functional to the correct fulfillment of obligations deriving from the law.
The data concerning you will not be disclosed, except in anonymous and aggregate form, for statistical or research purposes
Art. 4. Data Controller
The company, as Data Controller of personal data, can be contacted at the following addresses:
URSU'S E-SHOP BY ALEXEI URSU Giovan Battista Pergolesi 23, 36100 Vicenza (VI)
Email: info@desirevibe.com.
Art. 5. Storage of personal data
Personal data will be stored and processed for marketing purposes for a period of 24 months and for profiling purposes for a period of 12 months. At the end of this period the company may ask the user to renew consent to the processing of his data for these purposes or to make them anonymous and keep them only for statistical or historical purposes.
For all the remaining purposes set out in the privacy policy, personal data will be kept only for the time necessary to guarantee the correct provision of the services offered.
In the event of closure of the Site account on the user's initiative, the data contained therein will be retained for administrative purposes for a period not exceeding 90 days, without prejudice to any specific legal obligations on the conservation of accounting documentation or for public purposes. safety.
Art. 6. Transfer of personal data to third countries
The company may transfer your personal data that may be located outside the European Economic Area, in compliance with the Privacy Regulation based on an adequacy decision, on the Standard Contractual Clauses approved by the European Commission or on another suitable legal basis.
Art. 7. Transfer subject to adequate guarantees
Your personal data provided to the company via the Site may be transferred to one or more third countries as the company has provided adequate guarantees in this regard.
With regard to the transfer of your personal data to third countries, you have enforceable rights and effective remedies. The adequate guarantees that have been provided consist of a legally binding and enforceable instrument between public authorities or public bodies. You can obtain a copy of your personal data:
- by contacting the company (as Data Controller) and/or the Data Protection Officer (if appointed).
Art. 8. Rights of the interested party
Pursuant to art. 13 of the Privacy Regulation, the company informs you that you have the right to:
- request access to your personal data and the rectification or cancellation of the same or the limitation of the processing that concerns you or to oppose their processing, in addition to the right to data portability;
- revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation;
- lodge a complaint with a supervisory authority (e.g. the Guarantor for the protection of personal data).
The above rights may be exercised with a request addressed without formalities to the company at the contacts indicated above.
Art. 9. Amendments
The company reserves the right to make changes to this information at any time, giving suitable publicity to users of the Site and guaranteeing in any case adequate and similar protection of personal data. In order to view any changes, you are invited to regularly consult this information.