Shipping and deliveries
Fast shipping Italy
For orders completed by 12:00, we guarantee shipping on the same day, with delivery expected in just 24/48 hours throughout the national territory. However, there are some exceptions, such as Sicily, Sardinia, Calabria, smaller islands and difficult to access areas, for which an additional day is required for delivery. For orders placed after 12:00 on Friday, shipping will take place the following Monday, with the details relating to the selected form of payment described below.
Please note that our courier does not deliver on Saturdays, Sundays and holidays. In these cases, delivery will be scheduled for the first available working day.
As soon as your order is shipped, you will receive an email containing the link to track the shipment route.
In case the recipient fails to collect the order, we would like to inform you that any storage and redelivery costs will be borne entirely by the recipient. We therefore recommend that you ensure that you are available to receive your order or that you coordinate with the courier to schedule an appropriate delivery. Your understanding and cooperation in this regard is crucial to ensuring smooth shipping.
Free Shipping and Delivery Italy
Shipping costs cover both packaging and postage costs. We use an express courier of our choice to guarantee the quality of the service. The fixed shipping cost is €5.90. If the order amount is more than €39.90, you will enjoy completely free shipping.
Shipments European Union, Albania, Bosnia and Herzegovina, North Macedonia, Moldova, Serbia, Norway, Ukraine, Cyprus, Turkey, Switzerland.
For orders completed by 12:00, we guarantee same-day shipping, after 12:00 shipping will take place the next day. For orders placed after 12:00 on Friday, shipping will take place the following Monday, with details related to the selected payment method described below.
Please remember that the courier does not make deliveries on Saturdays, Sundays, and during holidays. In these cases, delivery will be scheduled for the next available business day.
As soon as the order is shipped, you will receive an email containing the link to track the shipping path.
In case the order is not picked up by the recipient, we want to inform you that any storage and redelivery costs will be entirely borne by the same recipient. We therefore advise you to ensure that you are available to receive your order or to coordinate with the courier to plan an appropriate delivery. Your understanding and cooperation in this regard are essential to ensure smooth shipping.
Shipping Rates for the European Union.
Shipping rates include both packaging and postal costs. To ensure high-quality service, we carefully select the express courier. The Express Shipping, which guarantees delivery within 24/48 hours, has a fixed cost of €14.60. For Standard Shipping, with delivery times between 3 and 10 days, the cost is €12 for orders up to €45.00. For orders over €45.00, the cost is reduced to €8.
Shipping Rates for Albania, Bosnia and Herzegovina, North Macedonia, Moldova, Serbia, Norway, Ukraine.
These shipping rates include both packaging and postage costs. We rely on selected express couriers to maintain a high standard of quality. The cost for Express Shipping, with expected delivery in 24/72 hours, is €14.65. Standard Shipping, which provides delivery in 7/14 days, costs €12.20 for orders up to €50.00. For orders above this figure, the shipping cost is €8.
Shipping Rates for Cyprus, Turkey.
The rates cover packaging and postage costs. We opt for trusted express couriers to ensure quality service. Express Shipping offers delivery in 24/72 hours at a fixed cost of €14.65. Standard Shipping, with delivery in 7/14 days, has a cost of €12.20.
Shipping Rates for Switzerland.
The rates cover packaging and postage costs. We opt for trusted express couriers to ensure quality service. Express Shipping offers delivery in 24/72 hours at a fixed cost of €42.70. Standard Shipping, with delivery in 7/14 days, has a cost of €12.20.
For shipments to other countries, we invite you to contact us before completing your order.
Absolute Discretion and Respect for Privacy
At DesireVibe.com, we pay the utmost attention to your privacy and guarantee total discretion in every aspect of your order.
- Anonymous Sender: The sender of the packages you will receive will not contain any reference to DesireVibe.com or the type of purchase made.
- Confidential Communications: All communications with our customers occur exclusively via email and/or telephone, ensuring that your personal information remains safe and confidential.
- Limited Use of Data: Your personal data will be used exclusively for shipping your order and, if you are registered on our mailing list, for sending the newsletter containing discounts and offers. They will not be used for any other purpose.